We offer a “Parcel Open Before Payment” service, allowing you to inspect your order upon delivery before making payment. This ensures that you receive the correct item in good condition.

7-Day Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Return Eligibility

If any issues are identified during inspection, you may decline the parcel. If you accept the item, you can still request a return within 7 days if the item remains unworn, unused, with tags, and in its original packaging. You’ll need the receipt or proof of purchase.

To start a return, please contact us at hello@murtjiz.com for assistance. Returns should be sent to: Kouachis store near RHC Kolo Tarar.

Refunds for Cash on Delivery

If your return is approved, we will arrange a cash refund method. If more than 15 business days have passed since your return was approved, please contact us.

Damages, Issues, and Exceptions

Please inspect your order during the “Parcel Open Before Payment” process and inform the delivery agent if there is any damage, defect, or incorrect item.